Are Static IPs a Liability in the Industrial Space? Or Are You As Protected as You Think?
Actor John Krasinski plays Jim Halpert in The Office. Jim’s one-liners pave his pursuit of a fulfilling sales career at Dunder Mifflin, a paper company. (Example: I am about to do something very bold in this job that I’ve never done before: try.) Spoiler alert: Krasinski becomes one of the company’s top salespeople. That’s what human beings do. We evolve. So does technology. Today, industrial internet of things (IIoT) data demands devices that are dynamic because, like Krasinski’s character, networks are continuously evolving. The goal? Make your network and devices resilient. In this blog, we’ll explore the number one problem for cellular network industrial users, what you should know about static and dynamic IP (Internet Protocol) addresses, how they impact network security, and a true story of how we hacked into a customer’s network – during a meeting with them. ——————————————————————————–—- What are Static and Dynamic IP Addresses? Why Should You Care? Let’s start with the basics. An IP address is a string of numbers identifying each device connected to a network. The Internet Service Provider (ISP) assigns the unique device “name” allowing it to: Be recognized by the network (hey, I see you) Communicate with other devices (let’s talk) Historically, industrial devices use static IP addresses. From web servers to sensors to VPNs, these addresses are fixed. They never change. It’s kind of like living at the same house address all your life – when people know where you live, they can send you whatever mail they want, whenever they want. In contrast, dynamic IP addresses get assigned a unique address by the Dynamic Host Configuration Protocol (DHCP) server. Every time a router reboots or the system changes or said device is not in use, the device’s IP address changes. In this case, imagine living in Paris one day and Milan the next. With no one knowing your address, you are free from receiving junk mail forever. In the Age of Connectivity – where devices, data, and business scenarios are constantly in flux – are static IPs a liability for industrial users? Why do Industrial Companies Use Static IP Addresses? In short: dependable network access. Businesses need consistent destinations for sending data and a stable address to connect to. Dynamic IP addresses, which shift over time, complicate this process. For a clearer picture, think of how tricky your search for information would be if Google’s website address kept changing. While consistency has been the reasoning behind static IP addresses, technology has evolved – and so has cyberattacks. The vulnerability of static IP addresses now outpaces their original usefulness. Unidirectional vs. Bidirectional Integration Most cellular devices are designed with unidirectional integration where information travels one way. For industrial users, this means data from the edge travels to the world. Many cellular devices are not factory-equipped with a bidirectional, or two-way, data path. A garage door sensor with unidirectional data, for instance, only gets you so far. If you put your bike away, but forgot to close the garage door, an alert notifies you. It’s now Sunday morning so you’re home and can close it as you get your morning coffee going. It doesn’t work, though, if you’re on a flight to Turks and Caicos (although an open garage door probably wouldn’t ruin your vaca). A better way would be an app where you click a button and close the door, and it’s confirmed on your phone. This way, you have a secure home no matter where you are. The same scenario holds true for industrial use cases. Bidirectional data allows you to turn devices – like pumps, drives and machinery – on and off to prevent failures and save time driving to remote places. What is the cost of an oil spill for an hour or productivity loss because machinery is down or, most importantly, equipment failure that triggers unsafe conditions? Devices with bidirectional integration lead to greater data accuracy and data accessibility across the enterprise. In a connected world, data democratization gives people insight to make smarter decisions and be more productive. For example, when a project manager and a safety engineer access the same real-time data, rather than work in data silos, system integration creates more efficient workflows. Shared data, connected “things,” and different platforms work together. Cellular devices with a bidirectional data path help integrate a project management platform with safety data. Imagine watching an HMI (human-machine interface) screen to monitor a pump’s pressure, temperature, flow rate and vibration. The screen flashes red, indicating high pressure and overheating. You’re able to hit the off button, eliminating a potential explosion. Every second counted and with bidirectional data, you averted disaster. Think of it this way: unidirectional data brings “problems” to you with no simple button to fix them. Stressful. Bidirectional data brings “problems” to you and the ability to solve those problems. Peaceful. One solution, however, begets more issues. At each end of the connection, there is an IP address or, put another way, a fresh opportunity to hack your network. Top Concern: Security Breaches Have you ever had a conversation involving IoT where security wasn’t part of the discussion? The answer, most likely, is no. With the continued rise of IoT devices on the network, the news platform Sci-Tech Today estimates that around 33% of attacks on IoT devices may impact critical operations, followed by 32% lack of skilled personnel to implement IoT security. Dynamic IPs can create greater network resilience because they simplify network administration and they typically experience fewer errors. Two words: be prepared. In our view, security is the biggest concern associated with IP addresses. Static IP addresses are easily trackable (after all, they always stay the same). Hackers can more easily compromise them and move horizontally across the network to target other digital assets. This is one reason why security is more than an IT problem, it’s a leadership concern. Find out why network security matters to C-suite executives. Read the blog. After more than 30 years working with remote industries, we believe in security-first design
Is Less More? How One SIM from FreeWave Streamlines IIoT Data for Global Hybrid Networks
Listen to the blog SIMs and Asset Management SIM (Subscriber Identity Module) cards debuted in the 1990s, the era of Beanie Babies and grunge. Along with changing styles and tastes (thankfully), SIM cards have evolved. Modern SIMs have a smaller footprint (from credit card to paperclip size) and larger capacity at a time when industrial internet of things devices (IIoT) are steeply rising. Also, the embedded SIM (eSIM) option is the “easy button,” delivering full-on network connectivity plus scalability for original equipment manufacturers (OEMs). SIM cards allow data to travel over the internet to and from connected remote assets in the field: sensors, regulators, battery-operated solar systems, water tanks, as examples. The goal? Uninterrupted, secure cellular and satellite connectivity in remote environments. Yes, the humble SIM is the linchpin for keeping data in play. When it comes to asset management, these little chip cards carry a heavy load. Is managing multiple carriers across hundreds or thousands of SIMs, however, becoming a house of cards for global industrial operators? Could using a single SIM instead of many save money and time? How does that impact the demands of global hybrid networks? Will one SIM perform in near-impossible conditions? Could a single SIM make smart products smarter for OEMs? In this blog, we’ll share what we’ve discovered in global IIoT deployments that close the connectivity gap using satellite, cellular, and Wi-Fi so real-time data stays in play. Legacy LTE Connectivity Model for IoT is Yesterday’s Story A quick look back reveals how we got here. For the past two decades, high speed data transfer used Long Term Evolution (LTE) for 2G, 3G, and 4G. LTE started with a single provider in a one-to-one relationship model. Then came virtual private networks (VPNs), gateways and devices all connecting to enterprise on-prem. Tier one mobile network operators (MNOs) took a page from gerrymandering politics, quickly marking their wireless cellular territory. North America is a great example. You go to AT&T® for the regions not covered by Verizon® or vice versa. Suddenly, you have another vendor to manage. And another. And another. Now, overlay that around the world. Dizzying, we know. As those one-to-one relationships with carriers multiplied, operational expenses and costs go up. FreeWave’s VIoT-Flex Consolidates Multiple Carriers with One SIM It’s your day off. Time to pay personal bills. A steaming mug of coffee and laptop await your attention. Wouldn’t it be nice to hit one button and call it a day? That’s the benefit of one SIM. It’s simple. Instead of managing dozens of carrier invoices, searching your email for payment reminders, and paying each one individually, a single SIM gives you one invoice with one data rate to manage. How do you get this little chip in your hands? We thought you’d never ask. Enter VIoT-Flex, now available from FreeWave. We are the Master Reseller for Velocity IoT, a global mobile virtual network operator (unlike MNOs, MVNOs leverage the services of individual carriers, offering these services with one SIM, one invoice, one data rate plan – and one accountable partner to work with). Along with Velocity IoT, we’re making IoT more accessible and scalable to a variety of remote industrial operators. VIoT-flex delivers seamless cellular coverage with no coverage gaps for OT networks. Over-the-air updates keep connectivity solutions up-to-date. Here’s why solving the multi-SIM problem was so important for us. We look at the data journey holistically. We saw customers in remote parts of the world struggle with keeping track of multiple SIMs, especially as they added remote devices. (There’s no turning back – IIoT is expanding! IoT analytics predicts the number of connected IoT devices globally to reach 18.8 billion by the end of 2024, up from 16.6 billion at the end of 2023.) They wrestled with tracking of multiple invoices, multiple carriers – and multiple IMSIs (each mobile network operator has an International Mobile Subscriber Identity number). Carriers like AT&T and Verizon in North America, Rogers® in Canada, Telefónica® in Mexico each have their own IMSI numbers. When you turn on the cell modem, the IMSI looks at the modem to see what tower it can connect to. In the simple sense, the IMSI is programmed into the SIM card. With one SIM, if the modem can’t connect to the first carrier, it simply goes to the next one. Our single SIM seamlessly switches between cellular carriers and supports satellite NTN (non-terrestrial networks), ensuring reliable coverage in remote locations. Want to learn more about VIoT-Flex? Get details here. VIoT-Flex is like managing one SKU in your product stack. With VIoT-Flex, customers now have access to a vast global carrier library bridging local core mobile networks. With a three-in-one form factor, VIoT-Flex comes in 2FF normal, 3FF micro, and 4FF nano as well as embedded SIMS (eSIMs), which we’ll address in a moment. VIoT-Flex SIMs are made to withstand extreme temperatures, from a blustery -20 °C to a super hot +85 °C. VIoT-Flex eSIMs operate in -40 °C to a super hot +105 °C. Now, imagine one SIM with multiple IMSIs to SIMplify (we had to do it!) your life: One cellular invoice across many One data rate plan across many Only pay for data transmitted Global reach: 600+ carriers in 190+ countries Low latency with 2G, 3G, 4G, LTE-M and NB-IoT No roaming fees, complex zoning tariffs, sub-optimal data pools, fixed contracts or time-consuming debugging Only FreeWave’s VIoT-Flex gives you access to an enterprise data platform so you can manage and program SIMs and data plans from one location. There’s the short story of how multiple IMSIs become one – giving users one invoice, one SIM for global cellular coverage. Breathing deeper? eSIMs Reduces Costs and Make OEM Products Smarter – even in Frigid Nebraska Winters Embedded SIM cards are called eSIMs. They are soldered right onto a device’s radio board for seamless wireless connectivity over a cellular network. OEM manufacturers use this because it protects the SIM from cracking or shrinking if it’s too cold or expanding and
Transforming Vulnerable VPNs with Zero Trust Security in 2025 is Sound Cyber Strategy
As the world becomes more connected and cyber villains get smarter, networks for remote operators are fair game to threats and cyber risks. Chief Technology Officers (CTOs), Chief Information Officers (CIOs), and Chief Information Security Officers (CISOs) are tasked to protect data, people, and reputations. Here, we explore why VPNs come up short while zero trust puts you ahead. CTOs, CIOs, and CISOs, you are the cyber watchdogs of your organizations, so this message is for you. In a previous blog written for C-suite leaders, we established that VPNs can come up short for keeping internal networks, including machinery, control systems, and databases, secure from the increasingly savvy hacker. Why does this matter? When we talk about the internet of things (IoT) today, everything is connected to the internet, from your watch or phone to thousands of business assets like machinery, sensors, and industrial equipment. With only a VPN standing guard, a hacker can get into your network through your facility’s smart thermostat (lest we forget the casino fish tank data hack of 2017). For decades, FreeWave has provided industrial IoT solutions for companies in oil and gas, agriculture, mining, water treatment, and other remote industries, to help them overcome a variety of network productivity issues and give them peace of mind that the health of their network – and the assets connected to it – is robust and secure. We believe, whether it’s working with our channel partners or adding our equipment to an OEM’s solution, that there are four essential security outcomes companies investing in IIoT should strive for: Secure remote monitoring and data management Automated, decisive response to threats No to low network vulnerabilities Cost savings compared to traditional VPN-based security Decommissioning a VPN as a primary source of cybersecurity in favor of zero trust network access (ZTNA) creates a stealthier, easier-to-use framework to detect and deflect cyber-attacks. Cybersecurity in the Wild West It is widely understood that Europe has continuously been five to 10 years ahead of the United States when it comes to cybersecurity. This is because the United States is like the freewheeling wild west. Cyber attacks cost companies billions of dollars. In IBM’s Cost of a Data Breach report for 2024, companies averaged a loss of $4.88 million, which is a 10% increase over 2023. More specifically to VPNs, the 2024 ThreatLabz VPN Risk Report published by Zscaler says that 78% of organizations plan to implement a zero trust strategy in the next 12 months with 91% of respondents concerned that VPNs will lead to a “compromising breach.” The survey says top threats to VPN vulnerabilities are ransomware (42%), other types of malware (35%), and DDoS (distributed denial-of-service which are attempts to overwhelm a server or network) attacks (30%). The findings make sense. Let’s say you notice nefarious traffic going across your network and you realize it is a former employee who still has access because their VPN credentials were not completely shut off. Even after you took their computer, they were able to go to their own computer, fire up a VPN and use their credentials to get into your network. VPNs are like a house – once you’re in, you’re in. Now you are faced with spending valuable time dealing with this behavior and any resulting damage. In contrast, a zero trust network promptly and fully blocks attackers from any access in the first place, making your job of monitoring considerably easier. As a tech leader, imagine what that level of security could do for your peace of mind as well as your company’s risk landscape. Zero trust is not new, but it has evolved. It was first coined in 2010 to protect enterprise networks, cloud networks, and basic IT networks. Two obstacles to zero trust are based on dangerous assumptions. One is that, while cyber attacks happen every day, they won’t happen to you. The other is that upgrading to ZTNA is too costly. If you’d like to explore why both are myths, give us a holler. To protect your data and network, start exploring the lowest level of your system and work from there. These questions are a good start to finding and closing vulnerabilities. What are your highest priority assets to protect? How will you handle encryption across diverse environments? Are you buying devices designed to implement zero trust? Are you buying network routers that are better suited for zero trust enablement? Are you developing edge networks with zero trust architecture to prevent people from plugging into an ethernet port on your network and destroying the site? What would be the potential harm to the business if your data and network were compromised? If you don’t have answers to all these questions, take heart. FreeWave has the capacity to interface with companies on their third-party applications that are not zero trust enabled. We manage this through what we call a “demilitarization zone,” where we have an unsecure system and a secure system and we match them together and know that the unsecure system is authenticated. We set up the entire network to avoid potential threats. Many remote, industrial operations have multiple locations to manage. A company with 10,000 sites – what we call the Razor’s Edge© where the data lives – would otherwise have to send its IT techs out to every site to implement a security platform. That means work, time, and expense. FreeWave is simplifying IIoT data by developing an easier pathway to zero trust on edge networks. Imagine sending a zero trust enabled device out to each site, installed on a network in minutes, while protecting said network down to the desired granular level. In the world of devices, the idea that a device can be designed and manufactured so that it is zero trust secured as it comes off the production line has been getting a lot of traction over the last five years. This approach is miles ahead compared to when VPNs were first introduced. You can always tap into FreeWave’s
Why Choosing Zero Trust Network Access Over Virtual Private Networks is a C-Suite Decision
You’re leading the company. Why do you need to care about your business’ network security approach? The answer comes from something all too familiar: the accelerated rate of change – and the quest by modern leaders to build a resilient company. PwC describes today as the “age of continuous reinvention” in its 27th Annual Global CEO Survey report. One of the most startling findings is that 45% of CEOs do not believe their company will be viable in 10 years if it stays on the current path. Part of the challenge is knowing what could take your company down. Cybersecurity vulnerabilities at the network level is on the list. PwC’s report shows that CEOs who believe their organization is viable for more than 10 years perceive inflation (21%) and cyber risks (21%) as top threats with macroeconomic volatility (20%) just a half-step behind. As chief technology officer for FreeWave, part of my role is to find weak spots in a network connected to the industrial internet of things (IIoT). I talk to many senior leaders from companies in the oil and gas, agriculture, mining, water treatment and other remote industries. What’s the number one pushback I run into? They tell me they use virtual private networks (VPNs). I call this “pushback” because, at FreeWave, we don’t let VPNs into our data platform. At their most basic level, VPNs are used to create a secure connection between a user’s device and the VPN server. Through that connection, data is encrypted, and a user’s IP address is hidden. As a result, VPNs can allow remote users to securely access internal networks, including machinery, control systems, and databases. For those who may not be familiar with a VPN (although we’ve all probably used one at some point), here’s a simple analogy. Think of a VPN as a tunnel buried far below intersecting highways. One end of the tunnel is an IIoT device and the other end is the server. Your car (let’s make it a Maserati, while we’re at it) is a data packet. Instead of traveling across potentially dangerous highways where threats abound (a malicious attempt to steal your Italian beauty and hold it for ransom, as an example), you take the tunnel built just for you and other authorized drivers you trust. The challenge today is that the tunnel is no longer safe. Why Are VPNs Insecure? Technology ages faster than a male tsetse fly. Our tiny-winged friends hit their teenage years by week two or so. In contrast, technology ages by the nanosecond. I think the reason why many people use VPNs is the same reason hackers infiltrate them so easily. VPNs are old technology. They have long been the go-to solution for providing remote access to industrial control systems (ICS) and other critical infrastructure. They were born during the rise of the internet late last century. One solution begets other problems. The world wide web went from 3 million to 16 million users between 1990 and 1995 (today, there are 5.45 billion users, around 67% of the population). As a result, a group led by Microsoft sought a solution to growing security concerns. That’s how VPNs were born. To be fair, there are ways to make VPNs secure, but the enormous expense doesn’t make financial sense for most companies. Here are three reasons why VPNs cause concerns when protecting an IIoT network: VPNs have outdated authentication models. Username and a password is all you need. I can get into a VPN easily. VPNs are a single point of failure. If something goes wrong with the server, you can’t get in. If I’m a hacker, the best way to take down every remote access in the world is to take down the VPN server. VPNs are hard to monitor. The actual traffic on the network makes it hard to identify nefarious activity flying across it. Let’s say you have this machine on the edge (edge is simply the source of where your data is – this might be where oil is drilled in upstream oil and gas, for example). The data is being processed on that machine (edge computing) and is connected to the corporate network via a VPN. A disgruntled employee leaving the company can sit in their car and use their username and password to access the device through a cellular system. What is the potential damage? In 2020, several prominent VPNs experienced critical vulnerabilities that allowed attackers to bypass encryption and access systems. The Colonial Pipeline attack, for example, was traced back to a legacy VPN, according to then CEO Joseph Blount. The East Coast company paid hackers $4.4 million to restore service quickly. VPNs create easy targets. Once you’re in, you have free rein to do what you want. Solving the Challenge to Scale Network Security A report by McKinsey and Company predicts 50 billion devices will be connected to the IIoT by 2025. The pace of change, according to the report, has increased tenfold. This means the risks and insecurities behind VPNs for organizations, especially remote industrial leaders, are rising. I talked to a large agricultural company recently that uses a VPN. Here’s how the conversation went: Them: How can we add 20,000 sites to our system? Me: We’d have to add 20,000 VPNs. Them: Wait, what? Me: It’s really difficult. VPNs are hard to scale. One VPN is one thing, but many VPNs are a nightmare. We believe a better way to secure a network is to use Zero Trust Network Access (ZTNA). ZTNA creates a network fabric using the principle of least privilege access (PoLP). The premise: trust no one. Each user accesses only the data they need. See how the lens flips from inside out to outside in? In a ZTNA, each user has a policy. This means they are authenticated for access to specific areas. The disgruntled employee mentioned earlier? They cannot go anywhere in the fabric without authorization. Even better, that user’s access can be easily removed or revoked. Ever
The #1 Strategy Remote Industrial Operators Need to Win the AI Race
From the inaugural Olympics in 776 B.C. until today, one thing has remained the same: athletes bring gritty, physical prowess to their chosen sport – and the human desire for excellence. Of course, other things like culture, fashion, and technology have changed dramatically (thankfully, since athletes in the first Olympics competed naked!). In the Olympic Games Paris 2024, one game changer is the role of artificial intelligence (AI). Remote industrial operators looking to scale business value and improve decision-making through edge data, take note: the Olympics, watched by 3 billion people from around the world, is deploying AI to improve future performance of their event. According to an article published by the International Olympic Committee (IOC), AI and digital twinning are being used as an efficiency booster for future Olympic games – from energy consumption to identifying the best places to place cameras and power sources. “The expectation for a lot of people is ‘I’ll just AI it.’ It’s like a magic wand.” One thing AI demands is historical data. This is why we are so passionate about industrial operators owning their data. Without data ownership, it’s a false start when using large language models to train and leverage AI algorithms. In the article entitled “AI and Tech Innovations at Paris 2024: A Game Changer in Sport,” Ilario Corna, the IOC’s chief technology officer said, “We started gathering various operational data as far back as 2020, to look at how we can make the management of the Olympic Games more efficient.” Ryan Treece, global business development manager – data platform & AI solutions at FreeWave, has seen AI evolve over the past decade. He says companies that don’t give customers rights to their data are putting them at a disadvantage. “The thing is that those who own their data will eventually win because they can use it while others will start from zero.” Catching up over time, he points out, becomes increasingly difficult as competitors advance. Companies that secure data ownership today are the ones who will lead tomorrow or, in Olympic terms, will earn gold in the AI race. That’s one reason FreeWave drafted the IIoT Bill of Rights (data governance is amendment one) – as a way for remote industrial operators to leverage technology for future growth and opportunities. Importance of Data Ownership in the Age of AI Owning your data is not just a competitive advantage; it’s a necessity. “There are a lot of AI solution providers,” Ryan explains. “The expectation for a lot of people is ‘I’ll just AI it.’ It’s like a magic wand. Look into the future, though, and ask: What do vendors like? Reliance on their systems.” Ryan says there is no one “mega-solution” out there to solve every problem, but, if there’s one thing he hopes industrial operators know it’s that data ownership means leveraging your data for operational and business performance. “We’re targeting predictive maintenance to prevent machines from going down, reduce fuel waste just to see if a machine is running dozens or even hundreds of miles away, and increase efficiencies so people are not wasting time and energy resources. Data creates long-time success.” Just as the IOC is using AI to create more efficiency in the future, he says understanding data over time enables industrial operators to continuously improve. While still under development, FreeWave is building its AI solutions around domain expertise. Through its FreeWave® Insights™ data platform, it’s connecting decision-makers with data at the edge via sensor technology, pulling in SCADA system data as well. He cites vibration tension sensors as an example. If a rotating asset like a bearing, for example, wobbles, an alert is sent to a single pane of glass – a dashboard connected to the Insights data platform. From there, a technician can add the issue to his planning schedule. Ryan shares the story of when he lived in Michigan. An automotive manufacturer that made panels, a “tier one supplier” in the industry, didn’t have the budget to climate control the entire building. In hot, humid weather, the adhesive failed. Since variables change over time, he says, IIoT solved the problem. “Vibration and temperature data from sensors showed the numbers going up and down. Historical data tells us to change the adhesive or turn up the AC or ramp up the climate control when needed. The manufacturer and its solution providers knew what knobs to turn by identifying trends in a specific period.” That’s why, he says, data ownership is so important. Without data, AI becomes impossible. Solve – and Simplify – Operational Problems “We’re working on solutions that reduce the tech stack and address specific problems like predictive maintenance and trends analysis of sensor data,” said Ryan. “When I’m thinking data, I’m thinking of a huge Excel spreadsheet.” Real-time monitoring of temperature, vibration, or water levels, for example, are important variables for industrial leaders: oil and gas producers with fields in remote or rural areas, large-scale agricultural operations with water pump stations dotting thousands of acres, or public and municipal providers with aging infrastructure in need of robust, remote network strength. These are places, Ryan says, that pose a risk for people to perform daily or weekly monitoring. Ryan points to his hometown of Austin, Texas, where the energy grid is unreliable, especially during hurricane season or super hot summer months. The panels on the grid can overheat. Alerts notify engineers to replace components before problems start. Rather than react, alerts and predictive maintenance reduce downtime. Another example he gives is California where water is a precious commodity. Knowing humidity levels, soil moisture, and water consumption allows agriculturalists to invest minimal resources for better outcomes. AI, he says, optimizes sensor data locally, at the edge, by providing analyses crucial to decision-makers. Failure-Proofing Connectivity Keeps Data in Play Oftentimes, industrial operators don’t have ready access to cellular or Wi-Fi, however, satellite is an optimal solution for areas with questionable coverage and those wanting a strong back-up connection. Pairing satellite with the FreeWave cloud-based Insights platform-as-a-service
Industrial Operators – You Own Your Data and Then Some
July here in the states is painted red, white, and blue. It’s a time when freedom becomes front and center. We are grateful for our young country. We remember the Founding Fathers and the sacrifices they made. We recognize, if only for a moment, our collective pride. No matter your country of origin, those who came before were brave enough to make a path toward a future with greater freedom. This got us thinking (after all, we do have “free” in our company name!). What does freedom mean when it comes to data? What does freedom mean for remote network industry leaders? Freedom means access to your data. Freedom means ownership of your data. Freedom means visualizing operations through real-time data. Data, in a sense, renders the freedom to take action, make informed decisions, and realize greater business value at scale. At FreeWave, we pledge to make IIoT data a freedom all remote industrial leaders can enjoy. Freedom gives way to growth, learning, and success. For more than 30 years, we have believed in the power of data. Data impacts decisions, business value, and, most importantly, the very future and safety of real people and our planet. Henceforth (to borrow from our Founding Fathers’ lingo), we’ve taken the liberty to create the first-ever industrial internet of things (IIoT) Bill of Rights. This is more than a list of nice-to-haves, they are must-haves for remote industrial operators of every size and industry. The IIoT Bill of Rights is our position on data governance and data democratization. It addresses global reach – that a remote industrial operator can be anywhere in the world and know what’s happening within their operations no matter how far they are spread out and what environmental conditions surround them. We believe a secure cloud environment is the right of every remote industrial leader. Zero Trust Security is not a privilege of a few, but the mainstay of many. Data should be kept safe, no questions asked. We also champion continuous connectivity. This comes by way of unlimited, high-speed, affordable satellite connectivity for all. To round our IIoT Bill of Rights, we lean into one of our four core values: Be a simplifier. This means that IIoT data solutions should be easy, plug-and-play deployments. No hair-pulling. No head-scratching. No unnecessary downtime. Instead: Open box. Power on. Get Data. This means fast deployment because uptime is one of the biggest freedoms IIoT data enables. Data inspires greater uptime because you have knowledge at your fingertips to make amazing decisions that keep operations running smoothly, all while keeping people safer. Another IIoT Bill of Rights amendment calls for cross-translation of protocols so that remote industrial companies can transform existing SCADA networks into data racetracks that carry more data, faster. Cross-translation allows different edge or SCADA protocols on the edge, SCADA, and even devices that speak different protocols to communicate. This is how industrial leaders can unleash the full power of an IIoT network infrastructure. The last amendment is AI readiness – because those who own their data will win the AI race. To see FreeWave’s full IIoT Bill of Rights, read our position paper. Working with our expert technical staff at FreeWave and experienced channel partners to solve your biggest wireless and edge computing challenges, you leverage the full solution for IoT connectivity that includes the FreeWave Insights™ data platform-as-a-service, satellite service connectivity (we’re a Connectivity Wholesale Partner in Viasat’s ELEVATE program), our portfolio of rugged connected devices, and satellite-connected devices (we’re a Global Authorized Reseller of ORBCOMM). If you’re passionate about bringing meaningful technology solutions to remote industrial companies, join us as a channel partner. If you’re a remote operator looking to scale business value leveraging your IIoT data, contact us here. We’re making a path to a future where data serves industrial operators in measurable and positive ways. Let’s do it together.
Latin America, Oil and the Race to Retrofit
Latin America has the second-largest proven oil reserves in the world behind the Middle East, yet it’s never been known as an oil-producing maverick due to external and internal hindrances, including U.S. sanctions against Venezuela and a regulatory framework in Mexico and elsewhere that tends to dampen competition. All that is about to change. With geopolitical disruptions wracking the Middle East and Russia, importers looking to diversify their oil supply have set their sights on Latin America — and for good reason. The discovery less than a decade ago of around 11 billion barrels of crude oil reserves off the coast of Guyana made headlines globally, with news coverage reaching a fevered pitch when the oil started gushing into pipelines. The “incredibly short” five-year timespan between discovery in 2015 to full-blown production in 2020 was “unprecedented,” according to Oilprice.com. The discovery, and the oil-and-gas exploration since then, has huge implications for the global market and for Latin American oil producers. It offers a partial solution to a looming problem: a source of clean, cost-efficient oil, which will be in high demand during the decades-long energy evolution. To stay competitive and claim its stake as part of the solution, Latin America’s existing onshore oil fields, which historically operate well below their production potential, have shifted into high gear to optimize performance, increase operational efficiencies, and reduce greenhouse gas emissions. There is a challenge, however, faced by many existing producers: aging infrastructure. Data Within Reach Aging infrastructure located in harsh, remote environments like the Maracaibo Basin in Venezuela, which is surrounded by mountain ranges and an almost constant veil of overhanging clouds, or the Sureste Basin in Mexico where more than 50% of the basin area is located in a deep-water Campeche slope, are not be built for data at scale. The challenge of outdated infrastructure lies in leveraging data from the increasing number of sensors at the edge for data collection, storage, analysis, and connectivity across the enterprise. IIoT devices have long been MacGyvered with twine and duct tape. They use different protocols within decades-old SCADA systems. These disparate systems hurt production potential with two significant barriers: equipment from a variety of vendors along with little or no historical documentation to reveal who or what the modifications were and machine languages that don’t talk “nicely” to one another. While we don’t have statistics showing the number of aging pipeline networks in Latin America, there is evidence that outdated equipment reduces oil and gas opportunities. In early 2024, the U.S. Energy Information Administration looked at Venezuela’s energy landscape and found that “much of Venezuela’s crude oil production capacity and infrastructure have suffered from a decade-long lack of capital and regular maintenance.” Yet, replacing a network from scratch is costly – and unnecessary. Retrofitting existing infrastructure makes sense, leads to increasing business value from your operations, and funnels data to key decision-makers throughout the business (yes, even beyond the operations team – more on that in a bit). To support our worldwide network operator customers, we often team up with in-region trusted distribution and system integrator partners. This helps our customers experience the FreeWave difference – an end-to-end Industrial Internet of Things (IIoT) data solution – with local expertise and ongoing support. One project we’re working on is based in Peru. The infrastructure is more than 15 years old. Over the years, personnel have changed and there has been no consistent tracking of data and processes. All this has led to knowledge gaps, with questions like: What equipment do we have in the field? Where can we increase efficiency? What data do we have that we don’t access? How can data help us reduce costly downtime? What data do decision-makers in different parts of our business need? How can satellite connectivity improve uptime and data access? In established oil fields, a rise in IIoT sensors measuring things like temperature, pressure, and flow is generating massive amounts of data. But too often, data generated at the edge remains siloed, beyond the reach of decision-makers. Or, because IIoT devices have been MacGyvered with twine and duct tape and, therefore, use different protocols within decades-old SCADA systems, standard protocols simply don’t communicate well. Retrofitting aging SCADA infrastructure means leveraging data for better data management, transfer, analysis, and visualization. The solution integrates IIoT sensors, edge computing, cloud analysis for extensive processing of data from different sources, and satellite connectivity. First, though, comes the convergence conversation. Unpacking IT/OT Convergence for Better Decision-Making FreeWave’s end-to-end solution includes the FreeWave® Insights™ data platform, connected devices like our FreeWave Fusion™ platform for edge processing and connectivity, ORBCOMM’s feature-rich satellite terminals, and satellite service plans through our partnership with Viasat. The unmistakable trend we’re seeing from our work in Latin America and other regions is is Information Technology (IT) and Operational Technology (OT) convergence. In the past, these two areas were worlds apart – and it was understandable. Each had its own agenda. They didn’t play in the sandbox together. Today, they must and can. Oil producers racing to retrofit their infrastructure are recognizing that convergence is essential. In an article by McKinsey & Company, “While the rationale for converging IT and OT originated years ago, the emergence of IIoT is driving momentum today—particularly IIoT’s need for data from a vast number of sources. Compared with a traditional IT stack, the IIoT-based industrial automation stack adds a new layer for analytics, end-user digital applications, data management, and storage.” An operation and IT alliance amps up computational power in the cloud and gives a clearer insight to more users. FreeWave is closing the IT/OT gap for oil producers in Latin America that have aging infrastructure needing to get data from sensors and machines in the field, converting that data through our platform and delivering it via a single pane of glass – a user interface that provides uninterrupted visualization of data to real people, alerts, and alarms that enable data-driven decision at the point of decision-making. While technology has evolved, OT has always been
Satellite Connectivity Becomes Next-Generation Tech for Remote Operations
The future of IIoT connectivity is up in the air — literally. Space is the new frontier for IIoT connectivity, as satellite connectivity is fast becoming the networking solution of choice for many industrial use cases. IIoT, or the industrial internet of things, refers to an ever-expanding ecosystem of sensors, networking equipment, and analytics, which work together to collect, transmit, and analyze data from “things” used in industrial operations. Data transmissions from industrial assets help guide business decisions or automatically trigger actions. For example, in agriculture, IIoT-enabled irrigation systems monitor soil moisture levels, weather forecasts, and other data points to help growers determine the best time to water, or the IIoT solution can automatically activate sprinklers without human intervention if programmed to do so. When talking about satellite, this two-way communication reveals the next-generation tech for remote operations. First, though, let’s take a quick glance back. What Satellite Connectivity Means for People in Remote Areas FreeWave started by helping customers transmit mission-critical data using radio technology in 1993. We’ve seen the evolution of communications since then, with not only our rugged wireless radios continuing to serve the future of the oil and gas industry, but also the advancement of satellite for people leading remote operations. Traditionally, IIoT has mostly relied on cellular connectivity and other terrestrial solutions for data transmission, but as IIoT continues its push into underserved locations — from remote grazing pastures in Colorado to offshore oil platforms in the Pacific Ocean — cellular solutions pose some serious limitations. Connecting people, not things, is the foundational purpose of cellular infrastructure development, so in sparsely populated or remote areas, cellular service may be limited or even surprisingly unavailable. While other non-cellular connectivity solutions exist, for certain circumstances, satellite is becoming a more viable solution, offering distinct advantages. Competition is driving rapid innovation in the IIoT satellite space even as it drives down costs. As a result, companies that previously encountered lack-of-coverage or cost barriers with the various terrestrial networking options now have an affordable IIoT connectivity solution in the form of satellite — with cost savings between four and 20 times what they once might have paid. Satellite connections are, by definition, wireless and don’t require remote operators to install fixed lines — DSL lines or coaxial cable — for data transmission. This added flexibility gives companies the freedom to scale their IIoT applications quickly and easily as their needs and business goals evolve. For example, a major agriculture company with an expanding customer base in remote parts of Brazil, Argentina, and Chile announced it will use satellite connectivity to operate autonomously driven tractors in those countries. In these remote areas with no cellular or Wi-Fi coverage, real-time communication through satellite connectivity allows farmers to stop and start the tractors and other unmanned equipment, monitor the equipment’s performance, and determine what to do when a tractor encounters an obstacle — all through an app-based control panel from afar. Meet LEO and GEO Not all satellites are created equal, however. There are three common satellite types: Low Earth Orbit (LEO) satellites, Medium Earth Orbit (MEO) satellites, and Geostationary Equatorial Orbit (GEO) satellites. LEO and GEO represent the two altitudinal extremes and are most commonly used for IIoT connectivity. LEO satellites are smaller and orbit closer to the earth, so launching them is less expensive. LEO satellites circle the earth several times a day, so multiples are needed to fly in succession over the target geographic area in order to provide consistent coverage and avoid dataflow disruptions. The ground equipment needed to monitor and maintain LEO satellite constellations is also extensive. GEO satellites — a type of geosynchronous orbit (GSO) satellite — also orbit the earth, but they do so along the equator in the same direction and at the same rate the earth is spinning. Hence, from our vantage point, a GEO satellite looks like it’s standing still since it is always above the same location. Its daily orbit notwithstanding, a GEO satellite, for all intents and purposes, stays “parked” above the area that needs coverage. Since GEO satellites are continuously visible, ground station tracking is not required, and their greater height offers substantially more geographic coverage; in fact, only three GEO satellites can provide whole-earth coverage. LEO satellites and GEO satellites both have their place in IIoT connectivity. With less distance for signals to travel, LEO satellite solutions historically have offered lower latency rates and higher bandwidth capabilities, although newer GEO satellite solutions offer these capabilities now, as well, with a signal-bounce delay of about one-quarter of a second. The end user’s needs, business goals, and budget will determine which IIoT satellite solution is best. We’re seeing an increasing need for two key requirements for satellite connectivity — real-time or near real-time data transmission and two-way communications. Can Satellite Connectivity for Remote Operations Minimize the Impact of Catastrophes? Environmental catastrophes happen more frequently than we are even aware. Being able to positively impact a critical issue before it happens is certainly the goal of many. IIoT and its network-connected sensors and dataflow provides the catalyst for alarming and alerting to help alleviate the impacts of disastrous situations whether they be natural phenomenon, human error, or otherwise created. FreeWave has expanded our footprint in the environmental space, helping customers deploy early-detection IIoT sensors that alert the appropriate personnel in the event of a disaster. Let’s take the case of a timber company using sensors to detect lightning strikes or approaching wildfires. Strategically placed sensors are programmed to detect various gas profiles indicative of those events. A delayed alert could spell disaster, so real-time notifications are of paramount importance. The same is true for oil and gas companies that receive alerts before a catastrophic equipment malfunction—real-time alerts to what’s happening in the field could save millions of dollars and prevent environmental devastation and other ramifications. One-way and Two-way Satellite Communications In many use cases, two-way communication is needed to optimize industrial operations. Some IIoT connectivity solutions only transmit data one way, from the
FreeWave’s Steve Wulchin Returns as CEO
On January 9, 2023, Steve Wulchin returned as CEO of FreeWave Technologies. Steve served as the company’s CEO from founding — as one of its co-founders —until 2014. An experienced business leader, Wulchin will succeed Kirk Byles and assume responsibilities immediately. Mr. Byles has left the company to pursue other opportunities. As the chairman, co-founder, and former CEO of FreeWave, Steve has been intimately involved since its inception three decades ago. Steve’s vision has always been to create a great company with great products and amazing people who are driven to provide superior solutions and service to our customers. “Steve’s leadership will propel FreeWave forward into the vision set for its IoT-enabled success and next phase of growth.” said Bob Dimicco, FreeWave board member. Wulchin holds an MBA from the University of Texas and a BS in Commerce from the University of Virginia. His passion for both the wireless industry and FreeWave’s evolution as an intelligent edge solutions provider played a pivotal role in the company’s success to date. “FreeWave is uniquely positioned to take advantage of the cloud-enabled data opportunities available in the IoT space.” said Nazila Alasti, board member. “With Steve at the helm I’m excited to see what the team can do to bring that vision to fruition.”
2023 and Beyond: A Visionary Q&A with FreeWave
With fresh insight and excitement for the year ahead, the FreeWave leadership team discusses their vision for the future, predictions about the evolution of data, and collective approach to protecting life’s essentials. Though you might not find their names in the next Marvel film or DC comic book, industrial leaders – whether in agriculture, energy, utilities, or another resource industry – are the heroes of the modern world, real-life Guardians of the Galaxy, if you will. These heroes fight today’s challenges every day, while life’s essentials like food, air, energy, and water are threatened daily. With technology at the ready, industrial operators continue to come to the rescue, finding innovative solutions to defend the planet and preserve its most precious resources. At FreeWave, our goal is to continually build upon technology advancements to help you build a better world within your industry. With 2023 right around the corner, we asked four of FreeWave’s senior leaders, including Kirk Byles (CEO), Michael Tate (COO), Parthesh Shastri (CTO), and Jeff Horton (CRO) to share their thoughts on how FreeWave Technologies is helping the heroes of today protect life’s essentials to create a better tomorrow. ___________________________________________________________________ Q: What is one of your favorite FreeWave memories from this past year? Kirk Byles: It’s hard to even remember before this quarter, but the Reinke Dealer Conference was definitely a top highlight for me this year. Not only did it show the work our collective teams have been doing to build relationships and finalize a new product offering, but it was also really cool to see the impact our work is having in real-time, as we partner with Reinke – one of the largest pivot irrigation manufacturers in the world – to help growers and producers save water and raise crops. This was really big. Parthesh Shastri: This year, we really came together across disciplines within FreeWave, too, increasing our focus on target outcomes to deliver products that our customers use and deploy in the field, and we had a lot of fun while doing it! As we look at 2023, we are excited to scale this model and implement it across new industries. Q: How is FreeWave helping industrial operators protect life’s essentials? Jeff Horton: The top thing that comes to my mind is bringing automation to irrigation. We work closely with our partners, like Reinke, to provide real-time analytics, which saves a lot of water and nutrients, and both of these things are invaluable for farmers. Technology also helps to reduce fuel consumption on ranches by eliminating the need to manually check cattle watering tanks. Some producers often spend 12 to 15 hours a week driving around just to look at their water tanks. Think about the wear and tear on those pickup trucks or even the rising cost of fuel. Being able to reduce greenhouse gas and save these guys money while also producing a high return on investment is a really big deal. We can do that easily with the Tank Level Monitor. Mike Tate: And it’s not just the ROI. These producers are suffering. Ranching is not the lucrative business that it once was, and these ranchers are getting beaten at every turn. A lactating cow needs one gallon of water for every hundred pounds, every six hours! Water is a huge concern for both producers and growers, and being able to give them back more time while reducing their expenses is a great value add because every dollar counts for them. Q: Is the word “efficiency” changing for industrial operators? Jeff: When you look at conditions today, both here in the United States and globally, you see so many labor shortages, droughts, inflation, and climate changes, and it’s forcing efficiency, not for efficiency’s sake, but for sustainability and survivability. Businesses have to fundamentally change the way they produce a product, and they have to find the least expensive, most efficient path to go to market. Efficiency isn’t an option anymore; it’s a necessity. Kirk: For years, everybody has wanted to do more with less, and usually, there’s some sort of limitation in the way until someone invents a solution that takes things to the next level. That’s what we’re all about at FreeWave. We’re not doing anything necessarily earth-shattering; but we are innovating. We’re providing a mechanism for our customers to become more and more operationally efficient – to increase their bottom line – and make things better, and not just for their business, but for their employees and life, in general. Case in point: oil and gas companies, considered by some to be big polluters. However, these companies have many sustainability and environmental initiatives and tenants they strive to uphold. They are a critical component of our everyday lives. They’re evolving and innovating, too. FreeWave, helps them get the most out of the equipment they have on-site so that they’re more effectively getting the oil and gas out of the ground with minimal impact. Overall, a more efficient company means less impact on the environment, and these kinds of solutions help create a better planet. Q: In your wildest imagination, where can technology take the industrial leader in the next ten years? Parthesh: There are so many great examples. In China, there’s currently a 12-story tall facility being built to raise hogs in a conditioned environment. It’s like an office space for swine. In this environment, technology is being used in such a way that human intervention is really minimized, and because most things are entirely data-driven, they are able to be a lot more efficient. Now, there are pros and cons to what’s taking place there, and we won’t know the final outcomes for a while, but the march of technology is going to continue to go on, and I believe we will continue to see a lot more practices like this in the future. Jeff: Another example is indoor growing facilities in Saudi Arabia and Qatar. Massive facilities that are purpose-built for farming simply because there is
