April 2017 Changes to RMA Program

Please note that effective April 3, 2017, FreeWave is discontinuing the Discount RMA Program for Out of Warranty items within its commercial markets (Government and Defense customers will continue as per their contracts). 

However, until June 1, 2017 , FreeWave will allow last time purchases under the Discount RMA Program guidelines for commercial customers.

After June 1, 2017, FreeWave will not offer discounts on out of warranty radios under any circumstance. 

Because we anticipate a high volume of RMA requests during this period, please allow for a 3-5 business day turn around on request processing.

We appreciate your understanding and patience on this matter.  If you have any questions or if you would like to learn about new replacement models, please contact us at moreinfo@freewave.com or (866) 923-6168.

Leave a Reply

Your email address will not be published.